Privacy Policy

Prime Government Solutions Inc. Privacy Policy 

At Prime Government Solutions Inc. (also known as PrimeGov), a Rock Solid Technologies company, our focus is to provide government organizations with the tools and services to help facilitate their legislative processes and promote transparency for their constituents. While PrimeGov solutions are primarily designed as a “data processor” for our clients (meaning that we process data as it is received from the user, without manipulation or change), it’s important that you understand what information we store and preserve to ensure your successful use of our software.   

This page is intended to inform users of our policies regarding the collection, use, and disclosure of user information. Information that is collected within PrimeGov solutions is used for  solution functionality and improvement. Any information collected will not be shared—internally or externally—unless noted in this Privacy Policy. 

Information Collection and Use 

For the use of PrimeGov solutions, we may require you to provide personally identifiable information such as first name, last name, email, and password. All password creations are fully encrypted and non-identifiable or accessible by systems or staff. Additional personal information can be included at your discretion, but it is not required by PrimeGov solutions. 

Log Data 

PrimeGov collects information that your browser sends to us called “log data.” Log data may include information such as your computer’s Internet Protocol (“IP”) address, your browser version, the pages you visit within PrimeGov solutions, the time and date of your visit, and other use statistics. The intent and purpose of preserving log data is to better support and improve our clients’ experience within PrimeGov solutions. Your information is not shared—internally or externally—for anything other than this primary purpose. 

Service Providers 

Clients leveraging PrimeGov’s streaming solution are required to authenticate their YouTube channel(s) with their PrimeGov solution. This authentication allows for direct access of your video content within your channels and allows PrimeGov solutions and approved third-party applications within PrimeGov solutions to transmit live and recorded meeting content directly to your publicly accessible channels. Authentication is done through the application with prompts requesting email and password information for your YouTube channel(s).  PrimeGov preserves the encrypted login/user information and stores an access token as part of the authentication. As the administering user of the PrimeGov solution, you perform the authentication and it can be updated at your discretion.  

Security 

PrimeGov is committed to the safety and security of your information.  All our solutions follow a stringent policy of accessibility of your information by ensuring access to your applications are always done through a secure connection. As the data processor, our goal is to provide the vehicle to manage your data in a secure and accessible way, until that information is ready to be made public to your constituents.   

Cookies 

Cookies are files with a small amount of data that is commonly used as an anonymous, unique identifier. These are sent to your browser from the PrimeGov website that you visit and are stored on your computer’s hard drive. 

PrimeGov’s website uses cookies to collect information to improve our service. You have the option to either accept or refuse cookies within our website.  

Changes to This Privacy Policy 

PrimeGov reserves the right to update this Privacy Policy from time to time. If changes or updates are made, we will notify you via email or by a prominent notice within your PrimeGov Solution.   

Contact Us 

For questions or suggestions about our Privacy Policy, please submit an inquiry on our website at https://www.primegov.com/contact-us

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